Return & Refund Policy

By placing an order through walsunny.net you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to the USA.
Items sent back to us without first requesting a return will not be accepted.

A. 30 DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item Items returned must be in their original packaging or acceptable packaging, along with all accessories in the original shipment.

B. RETURN PROCESS
To start a return, you can contact us at service@walsunny.net or call us at +1-‪831-393-4017. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

C. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we will refund you or exchange it.

To return your product, you should contact our mail.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. EXCHANGES
We only exchange products that are damaged, wrong product or defective. If you need to exchange an item please contact us at service@walsunny.net or call us at +1-‪831-393-4017.

E. RESTOCKING FEE
We do not charge a restocking fee on returns.

F. Return and Exchange fees
All instances of returns from damaged or defective products are shipped back to Walsunny at Walsunny’s expense.
All other returns are shipped back to a Walsunny at the customer’s expense.

G. REFUNDS TIME
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 Days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

H. Return Address
If you need to return your items, please contact us firstly at service@walsunny.net or call us at +1-‪831-393-4017.